Dawnrise support

I don't see any night

Wear your watch at night with sleep tracking turned on (Sleep app). Then check that Dawnrise can read your data: Settings › Health › Data Access › Dawnrise. Without a watch, another app or device that writes your sleep to Apple Health works too. The “See an example” button shows you the app on fictitious nights.

I only have part of my history

iOS may share only part of your history at first. Allow more in Health, then in the app: Settings › Health data › Read my whole Health history again. Your notes and settings are kept.

How is my score calculated?

Everything is explained in the app, on the free “How is it calculated?” page: formulas, examples and sources.

The widget or the watch doesn't update

Open the app once in the morning: it recalculates your last nights and updates the widgets and the Apple Watch. iOS alone decides when background updates happen.

Manage or cancel my subscription

iPhone Settings › your name › Subscriptions. To recover a purchase on a new device: Premium screen › Restore purchases.

Delete my data

In the app: Settings › Delete my data. Apple Health is never touched.

Another question?

Write to us at contact@dawnlab.ch. Never send health data by email.